Refund Policy
A PDF or ebook cannot be returned once you have it, so we do not refund after delivery. We do fix or refund when something goes wrong on our side.
No refunds on delivered files
Digital files cannot be returned. Once the download is available to you, the sale is final. Please read the description and the sample pages on the product page before you buy.
When we do help
Write to us within 7 days if money was taken but no download reached you, if you paid twice for the same PDF, or if the file will not open. We can check each of these in our own records and by testing the file, and we will send a working file or refund you in full if we cannot.
How to ask
Email [email protected] from the address you bought with. If you did not give an email, give your order number or Razorpay payment ID. We reply within a few working days.
How the money comes back
An approved refund goes through Razorpay to the same UPI app, card or bank account you paid from. It usually reaches you in 5 to 7 working days, depending on your bank. When the refund is made, the download link stops working.
Free tools are not affected
The converters, the typing tutor and the printable charts stay free. This policy covers only PDFs and ebooks bought in the store.